With extensive professional experience since 2005, expertise lies predominantly in technology, concentrating on ERP system support and development, along with business process management. The career encompasses a breadth of roles, from direct customer service to IT project management, software quality assurance, business analysis, and ERP solution implementation.Proficiency in Business Intelligence is demonstrated through the creation of detailed reports and dashboards utilizing tools such as Crystal Reports and FastReport, as well as the development of dynamic panels using Excel, SQL Server, and various ERP utilities. The professional commands advanced knowledge in business management, encompassing sales, purchasing, logistics, finance, accounting, taxation, and workplace health and safety.Currently, the focus is on expanding roles as a Product Owner in web system development projects, employing ASP.NET Core, jQuery, and MVC frameworks with languages like C#, JavaScript, HTML, and CSS. A proven ability to translate customer needs into precise requirements, combined with substantial technical expertise, facilitates the guidance of development teams towards delivering superior products.A commitment to excellence and continuous learning is evidenced by a range of certifications, including ITIL, and an active engagement in courses and training pertinent to technology product management. This combination of a robust technical foundation and a strategic, customer-oriented vision equips the professional to drive the success of products and projects in varied business environments.Completed courses include Principles of Agile Software Development, HTML5, Git and GitHub, ITIL Certification - Foundation V2, Dynamic Tables in Excel, Requirements Analysis for Software Projects, a preparatory course for Test Analysts by the Brazilian Institute for Software Quality Testing, and Business Objects Report Creation.
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