Project Manager with over 11 years of experience in IT project management, specializing in ensuring compliance with business rules, leading kick-off meetings, detailed planning, project monitoring, and acceptance testing. Proficient in analyzing the performance of implemented systems, resolving technical and operational issues, and developing comprehensive user manuals. Proven ability to conduct effective user training. Expert in ERP systems, Robotic Process Automation (RPA), Artificial Intelligence (AI), and digital channels. Demonstrated a consistent and successful professional trajectory across various esteemed organizations.
